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Frequently asked questions
General
Booking physio, cancellations, and payments
Your Physiotherapy Appointment
ACC
Physio HQ has four designated patient car parks, located at the back of the complex on the right-hand side. These are clearly marked with Physio HQ Patient Parking signage.
If these are full, there are two unallocated spots just to the left, or street parking nearby. The complex has limited parking and is shared with three other businesses, each business have reserved parking for their visitors—just like we do. Please do not park in their allocated spaces.
We understand it’s tempting when other spots are empty, but we really appreciate your understanding and respect for our neighbours’ spaces. Parking enforcement is in place, and vehicles parked in the wrong spots may be towed or recieved a breach notice and we don't want that!!
Yes! The complex has two disability parks located opposite our entrance, alongside the fence. Our entire workspace is in on ground level and our bathroom facilities have enough space to allow wheelchair access with handrails to assist with transfers. If you have more specific needs, please contact us prior to your appointment let us know and we will advise if we can facilitate this.
You'll find our clinic at 2a/317 Sunset Road in Mairangi Bay, Auckland! Our clinic is between the Jets Fitness gym and The Doctors Sunset Road.
Physio HQ currently operates Monday to Thursday from 7:00 AM to 7:00 PM and Fridays from 7:00 AM to 3:00 PM.
Some people need early starts, others prefer evenings, so our physios work a mix of early mornings and late finishes throughout the week to provide schedule flexibility.
For the most up-to-date availability, it’s best to check our online booking portal, where you can see all physio's available appointment times and book your session.
Please visit our services page (https://www.physiohq.co.nz/services)for a breakdown of what we do at Physio HQ!
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